> For the complete documentation index, see [llms.txt](https://divoc.digit.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://divoc.digit.org/divoc-wiki-3.1/divoc-demo/citizen-portal.md).

# Citizen Portal

## **Who would typically use this?**

Citizens can use this portal before and after a vaccination event.

## **What this module allows**

* [Self-registration](#1.-for-self-registration-and-appointment)
* [Appointment booking](#1.-for-self-registration-and-appointment) 
* [Downloading a certificate](#2.-for-downloading-a-certificate) 
* [Verifying a certificate](#3.-for-certificate-verification)
* [Side-effects reporting (Feedback module)](/divoc-wiki-3.1/divoc-demo/feedback.md#citizen-portal-to-report-symptoms)

### **Steps to follow**

### **1. For self-registration and appointment -**

**Step 1: Log in to the portal**

Use the following URL for the citizen portal: [**https://demo-divoc.egov.org.in/citizen**](https://demo-divoc.egov.org.in/citizen)**.** Log in using your own mobile number and OTP 123456. Click on **Verify**.

![](/files/PMBsvdIKQJv743yBc4D9)

**Step 2: Add a member**

Click on **+Member** to add members (you can register yourself and 3 more with a single mobile number).

![](/files/GT1C7getpHgyAVHpe3iE)

**Step 3: Register to a program**

Select the program for which you want to register (if there are multiple programs listed). Click on **Continue**.

![](/files/ogGpWh5O4krK6VlyyfaJ)

**Step 4: Check eligibility**

Enter the beneficiary’s year of birth and mention if the person has any commodities from among those listed. Click on **Continue**.

![](/files/XmlgHRWvlyUR4ZbTCBG4)

**Step 5: Add details**

Mention ID type, ID number, name, gender, residence details, contact information, and email ID among others. Once you have added all the details, click on **Continue**. You can book your appointment once you have registered yourself.

![](/files/xXzjrkengUgJC7AMEDRv)

### **2. For Downloading a Certificate -**

**Step 1: Log in**

Click on the following URL to log into the citizen portal: [**https://demo-divoc.egov.org.in/**](https://demo-divoc.egov.org.in/). Go to **Download your Vaccination Certificate** section. Click on **Download**.

![](/files/TOQcORXUV85M7zAy16eN)

Log in with 1234567890 and OTP 1234.

![](/files/dLluWuc5yblCCSdhubPU)

**Step 2:**

Select the person whose certificate you want to download or print.

![](/files/hM5QVueY5BS6UI0b4Sw4)

**Step 3:**

Once the certificate is displayed, click on **Download / Print**.

![](/files/3jzH7mZHTBvsNf6ZYqDa)

### **3. For Certificate Verification -**

**Step 1:**

Click on the following URL: [**https://demo-divoc.egov.org.in/**.](https://demo-divoc.egov.org.in/.) Go to **Verify your Vaccination** Certificate section. Click on **Verify**.

![](/files/IoogVqNwPeesRm9ScA88)

**Step 2:**

Click on **SCAN WITH QR** to verify the certificate.

![](/files/W8yQ7nW7waav4WQ6KNlt)

*All content on this page by* [*eGov Foundation* ](https://egov.org.in/)*is licensed under a* [*Creative Commons Attribution 4.0 International License*](http://creativecommons.org/licenses/by/4.0/)*.*


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